Help

Get answers to common questions, learn about features of the Tapped In interface, or just get tips on how to hold successful meetings, conversations, or trainings.

If you have a question that isn't answered here, or need more help, contact us or submit a bug report.

1. Frequently Asked Questions. Answers to the most common questions we are asked, such as how to request or change your account information, how to fix chat or firewall problems, and what you can do in Tapped In.


2. Interface Guide. Learn about the features of the Tapped In web interface.

Code of Professional Conduct. Tapped In members and guests must adhere to professional standards of conduct, as you would in any professional workplace or conference center.

3. Guest Access Policy. Guests have access to all public areas and are welcome to attends all public events. However, there are many restrictions on what guests can do, and they must also adhere to the member code of conduct.


4. Creating and Managing Groups. Tapped In group room offers many features that can enhance communication and sharing among the group members. In this Help Guide, we describe how to create a group room, invite people to join it, and use its capabilities.


5. Bringing K-12 Students Online. Tapped In members can bring their K-12 students into Tapped In once they agree to terms to comply with Tapped In's policies, which protect students, teachers, and the Tapped In community.


6. Privacy Policy. Tapped In takes your privacy seriously. We do not sell or give away user information.


7. Meeting Tips. Tips on how to conduct a successful Tapped In meeting by doing things like establishing expectations, assigning roles, breaking up into subgroups, and using notes, discussion boards, and URLs.


8. Conversation Tips. Tips on how to express yourself in both synchronous (chat) and asynchronous (discussion board) conversations to have successful conversations. Topics include conversations style, pace, avoiding overlapping conversations, and giving non-verbal feedback.


9. Training Tips. Tips for successful Tapped In training sessions, both online and face-to-face. How participants and leaders should prepare, materials they might look at, help we can provide, etc.


10. Tips for Bringing University Students Online. Tips for preparing students for participation in real-time online discussion, for university faculty who are considering bringing pre-service and other university students into Tapped In.